Privacy Policy
Last updated: 26 July, 2026
Who we are
How we use your information
Payment information
Cookies
Analytics
Email marketing
Course platform
How long we keep your information
Sharing your information
International transfers
Your rights
Security
Third-party links
Children's privacy
Children's privacy
Changes to this Privacy Policy
Contact us
At Concrete Studio School ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights when you use our website or purchase one of our courses.
Who we are
Concrete Studio School is an education platform offering online courses and in-person workshops in architectural concrete, GFRC and related creative disciplines. If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at: custom@concrete.studio
What information we collect
We may collect the following information when you use our website:
Your name
Email address
Billing address
Country
Payment information (processed securely by our payment provider)
Course enrolment information
Account login details
Communications you send us
Technical information such as your IP address, browser type and device information
Website usage through cookies and analytics
How we use your information
We use your information to:
Create and manage your course account
Process payments
Provide access to purchased courses
Deliver customer support
Send important service emails relating to your account or purchases
Improve our website and course experience
Meet legal and accounting obligations
If you choose to join our mailing list, we may also send educational content, news and occasional promotional emails. You can unsubscribe at any time using the link included in every email.
Payment information
Payments are processed securely through our third-party payment providers.
We do not store your full credit or debit card details.
Cookies
Our website uses cookies to:
keep you logged in
remember your preferences
understand how visitors use our website
improve performance
measure marketing effectiveness
You can disable cookies through your browser settings, although some parts of the website may not function correctly.
Analytics
We may use services such as Google Analytics and Meta Pixel to understand how visitors use our website and to improve our courses and marketing.
These services may collect anonymous or pseudonymous information such as:
pages visited
time spent on the website
device information
approximate location
referral source
Email marketing
If you subscribe to our newsletter or marketing emails, we may use your information to send updates about:
new courses
workshops
educational articles
product launches
promotions
You can unsubscribe at any time.
Course platform
Our online courses are hosted using Systeme.io. When you create an account or purchase a course, your personal information is stored securely within the Systeme.io platform so we can provide your course access and manage your account.
How long we keep your information
We retain personal information only for as long as necessary to:
provide your purchased courses
comply with legal obligations
resolve disputes
maintain business records
Sharing your information
We do not sell your personal information. We may share your information only with trusted service providers that help us operate Concrete Studio School, including:
payment processors
email marketing providers
analytics providers
accounting services
legal authorities where required by law
These providers are only permitted to use your information to provide services on our behalf.
International transfers
As an international business, your information may be processed in countries outside your own. Where required, we take appropriate safeguards to ensure your personal information remains protected.
Your rights
Depending on where you live, you may have the right to:
access your personal information
correct inaccurate information
request deletion of your data
restrict or object to certain processing
withdraw consent
receive a copy of your data
lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at: custom@concrete.studio
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's privacy
Our courses are intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will remove it promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact: